Terms of Service

Last Updated: 17 October 2025

1. Acceptance of Terms

These Terms of Service apply to the services provided by SMPLASERS.

By booking an appointment or receiving treatment from us, you acknowledge that you have read and understood these Terms of Service.

If you do not agree with these terms, please contact us before proceeding with a booking or treatment.

2. Our Services

SMPLASERS provides laser tattoo removal treatments.

Treatment outcomes vary depending on factors such as tattoo size, ink colour, ink depth, tattoo age, skin type, individual healing response and adherence to aftercare instructions.

Although we aim to achieve the best possible outcome for each client, we cannot guarantee complete tattoo removal or a specific result within a particular number of sessions.

During your consultation, we will discuss your treatment goals, expected outcomes, potential risks and the likely number of sessions required.

3. Your Responsibilities

To help us provide appropriate treatment, you agree to:

• Provide accurate and complete information about your medical history, medications, allergies and relevant health conditions.
• Inform us of any changes to your health before each treatment.
• Follow all pre-treatment and aftercare instructions provided by our staff.
• Attend appointments on time.
• Tell us about any concerns, unexpected reactions or changes following treatment.

Laser tattoo removal may not be suitable for everyone. If you are pregnant, breastfeeding, taking certain medications or have specific medical conditions, treatment may need to be postponed or avoided.

We will assess your suitability during your consultation and may recommend that you seek advice from your GP or another qualified healthcare professional before proceeding.

4. Appointments, Cancellations and Missed Appointments

A confirmed booking reserves your appointment time.

If you need to cancel or reschedule, please provide at least 24 hours’ notice.

Late cancellations or missed appointments may incur a fee where the applicable fee has been communicated to you in advance.

SMPLASERS reserves the right to refuse, postpone or discontinue a service where reasonably necessary for safety, professional conduct or operational reasons, including abusive behaviour or repeated lateness.

If a treatment is not appropriate or safe to perform on the day of your appointment, we may recommend postponing it.

5. Payments and Refunds

Pricing

Treatment prices will be discussed and confirmed during your consultation before treatment begins.

Payment

Payment is due at the time of treatment unless another arrangement has been agreed upon in advance.

Refunds

We do not ordinarily provide refunds for treatments that have already been completed. However, your rights under applicable Australian Consumer Law remain unaffected.

If you are dissatisfied with your experience or treatment outcome, please contact us so we can discuss your concerns and determine whether an appropriate resolution is available.

Treatment Results

Laser tattoo removal typically requires multiple sessions, and visible fading occurs gradually over time. Differences in treatment response or the pace of fading do not automatically establish an entitlement to a refund. All concerns will be considered in accordance with applicable consumer protection laws.

6. Health and Safety Disclaimer

Laser tattoo removal involves potential risks and side effects, which may include:

• Redness, swelling and temporary skin sensitivity.
• Blistering, scabbing or changes in skin texture.
• Temporary or, in some cases, lasting changes in skin pigmentation.
• Scarring or other adverse skin reactions.

The likelihood and severity of side effects vary depending on individual circumstances, the treatment performed and aftercare.

We will explain relevant risks and aftercare requirements before treatment and assess your suitability as appropriate.

SMPLASERS does not replace the services of a medical practitioner. If you have a medical concern, an existing skin condition or an unexpected reaction following treatment, seek advice from a qualified healthcare professional.

In an emergency, seek immediate medical assistance.

7. Changes to These Terms

SMPLASERS may update these Terms of Service from time to time to reflect changes to our services, business practices or applicable legal requirements.

The latest version will be published on our website, together with the date it was last updated.

8. Contact Us

If you have any questions about these Terms of Service, please contact SMPLASERS.

Phone: 0449 256 887

Email: [Insert Business Email Address]

Address: 37B Payneham Road, College Park SA 5069, Adelaide, South Australia, Australia